Are Paperless Receipts the Future in Retail?

Tired of paper receipts clogging your wallet or purse? Is waiting for a new roll of paper to be added to the cash register slowing your shopping momentum?

No more lost receipts: emailing receipts may be the future for retail customers.

No more lost receipts: Emailing receipts may be the future for retail customers.

TransactionTree recently released a breakthrough paperless receipt service, to help with these and other problems related to paper receipts. Through the system, retailers will now have the ability to offer the option of email receipts to their customers, rather than paper copies. Now, you won’t have to remember where you put your receipt if you want to return an item – it’s already in your inbox.

“Now more than ever, people are looking for the little things they can do during their day-to-day lives to help the environment, and choosing an electronic receipt is one simple way they can save our planet one transaction at a time,” said Jason Shapior, TransactionTree CEO and co-founder.

TransactionTree’s email option integrates with most existing point-of-sale (POS) systems, meaning existing equipment can be used on the system. The service also enables retailers to track customer shopping trends, create additional avenues for direct marketing, as well as aid in reduction of overhead spending by eliminating receipt paper expenses.

The paperless receipt system is also a way for a company to establish their image as a green retailer by eliminating the paper and ink receipt process and reducing their impact on the environment.

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  1. What is the position of the Internal Revenue Service regarding paperless receipts when taking the sales tax deduction?

  2. Well done for promoting businesses that are looking for solutions to help the environment. Showing businesses how they can profit (or reduce expenses) by investing in green software helps them and reduces their impact on the environment

  3. Why not build a POS machine that is bluetooth or infared enabled since almost ALL cell phones are comaptable with that, and all the customer would have to do is wave they’re cell phone or push a button and the receipt would go onto they’re phone and they could just look at it and if everythings fine then they can just take it home and save it on they’re computer if they wish.

  4. Are there really retailers aside from Apple Store that use paperless receipts? I have not encountered one yet.

  5. Whilst whole heartedly supporting this initiative does anybody know how it will work in practice. For example, if a customer is challenged to prove they have paid for goods on leaving a store. Traditionally said customer will produce a sales receipt, if they don’t have a receipt how to prove they have paid for their goods without embarrassment or creating a delay in the store?

  6. if i can put this into perspective, a normal receipt is 4 or 5 inches long, when i get my receipt emailed, i am ow printing off 81/2 inch by 11 inch paper. makes no sense

  7. Where is this being implemented? It doesn’t seem like it will catch on, its more of a hassle for retailers.

  8. Johnathon, how many times are you going to need to print a receipt to return something? hardly ever. How many receipts do you receive every single day? probably more than 8.5 X 11 worth. WalMart has started printing on both sides of their receipts to reduce amount of paper used–first I’ve ever seen–great idea!

  9. I think it is a great idea, Redbox already uses this, and i don’t have to worry about forgeting the receipt and someone getting my information.

  10. I like receipts for debit card transactions so I make sure to deduct the item from my balance. I don’t have constant email access but what if they could text it to me? I put my phone number in at Safeway to get their discounts. Why couldn’t all point of sales have that? You’d get the receipt right there, and it could save a lot of paper clutter. By the way – tip for using old receipts – I use the back for my next shopping list. Some places use them for advertising but for the ones that don’t flip them over and it’s the perfect size to fit in my wallet. I need lists anyway so why waste a fresh piece of paper?

  11. Jonathan, you don’t get it. Lynne has made the point well. The point is to SAVE the receipt on your hard drive (maybe use an e-mail folder labeled “Receipts”?)

  12. John: Why not just save the receipts on your hard drive for the time required by IRS (3 years – 7 years, I forget?) You can print them in the unlikely event you are audited; after 7 years I believe you can erase them.

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